Non-Pro-Rated Lifetime Vinyl Warranty

Canadian Windows white vinyl windows are warranteed against such defects in material and workmanship that might result in blistering, peeling, flaking, corroding or fading of the vinyl frames and such members within generally accepted industry standards, for long as you own your home. This warranty is transferable to purchasers of the home within 60 days of title transfer. All other claims are specifically excluded by the manufacturer.

This vinyl warranty shall be null and void under the following conditions:

  • Material is damaged during handling or installation.
  • Harmful solvents or abrasive cleaners are used on the vinyl frame or sash members.
  • Only if normal cleaning practices are followed periodically.
  • Frame or sash members are painted or coated in any way.

The above hardware components and coloured windows are warranteed for as long as you own your home, as set out in the following pro-rated schedule:

Lapsed TimeCanadian WindowsOwner
Up to 20 years
100%
0%
Over 20 years
10%
90%

Canadian Windows will replace or repair at its sole discretion any hardware component proven to be defective, to the original dealer on a No Charge Basis Labour to remove or reinstall is not covered under this warranty.

Canadian Windows warrantees that the insulated glass window units with warm edge technology are covered by a limited lifetime warranty against sealed unit failure, as set out in the following pro-rated schedule; and the windows will conform to federal specifications for insulating glass units:

Lapsed TimeCanadian WindowsOwner
Up to 20 years
100%
0%
Over 20 years
10%
90%

 

Canadian Windows Warm Edge

This warranty shall be null & void under the following conditions:

  • If the unit is damaged in handling or installation.
  • If the unit is subject to undue stress resulting from localised heat temperature differentials causing excessive temperature differentials or from excessive movement or vibration.

Ultra Sliding and Swing Patio Doors

  • Vinyl frame as per vinyl windows
  • Glass warranty
  • All hardware and components made by manufacturers other than Canadian Windows are limited to the terms and conditions stipulated by those manufacturers.

Product Use

This limited warranty applies only in respect of products used strictly for the purpose for which they were intended.

Limited Warranty Limitations

Canadian Windows’s liability applies solely and exclusively for repair or replacement, at the option of Canadian Windows. Under no circumstances will Canadian Windows be liable for incidental or consequential charges such as, but not limited to, labour costs for any purpose, inconvenience, damage or injury to persons or to property or any other expense.

Replacement Parts and Repair

Canadian Windows reserves the right to discontinue or change any vinyl window currently manufactured. If Canadian Windows determines to make a replacement under the terms of this limited warranty, and exact replacement parts are not available, Canadian Windows reserves the right to substitute a part or parts of equal quality at its own option.

Exclusions From This Limited Warranty

The following are excluded from coverage under this limited warranty:

  • The limited warranty stipulated in this document is the only warranty applicable in whole or in part, and is granted in lieu of any warranties written or oral otherwise implied by law or equity; and no such warranties shall apply to Canadian Windows.
  • Exposure to sunlight, air pollutants and normal atmosphere conditions may cause all vinyl surfaces to gradually fade, chalk or suffer an accumulation of surface dirt or stains. These are normal occurrences and are not covered under Canadian Windows’s limited warranty.
  • Any defect, malfunction or failure to perform which has occurred because of unreasonable use or necessary maintenance.
  • Any damage to the window or components thereof caused by settlement or structural defects of the building in which they are installed.
  • Any damage caused by wind, hail, lightning or other acts of God, international acts, accident, negligence or exposure to harmful chemical or pollutants.
  • Broken glass or torn screen from any cause.
  • Damage caused by improper handling or installation.
  • Any window which has been repaired or modified or attempted to have been repaired or modified by any person other than a duly authorised representative of Canadian Windows.
  • Condensation on windows, which may occur as the natural result of humidity within the house or building area and changes in outside/inside temperatures, does not indicate a manufacturing defect and would not be included in this limited warranty.